G2 Vendor Directory

Survey System vs. Centiment

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

Centiment

by Centiment

Overall rating4.54.9
Review count35134
Ease of use9.09.6
Ease of setup9.39.5
Quality of support9.09.9
Meets requirements9.29.8
NPS65.71428699.24812
Small Business43.8%53.9%
Mid-Market40.6%30.5%
Enterprise15.6%15.6%
Total page views2211,104
Total LLM citations1082,159

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

Centiment

Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Setup Ease
  • Quick Setup
  • Intuitive