Survey System vs. Birdeye
A side-by-side comparison based on G2 review data.
| Metric | Survey System | Birdeye |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 35 | 4,288 |
| Ease of use | 9.0 | 9.4 |
| Ease of setup | 9.3 | 9.2 |
| Quality of support | 9.0 | 9.5 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 65.714286 | 84.183919 |
| Small Business | 43.8% | 46.5% |
| Mid-Market | 40.6% | 34.1% |
| Enterprise | 15.6% | 19.4% |
| Total page views | 221 | 19,539 |
| Total LLM citations | 108 | 127,824 |
Survey System
The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.
- Ease of Use
- Quick Setup
- Helpful
- Intuitive
- Setup Ease
- Easy Integrations
Birdeye
Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.
- Ease of Use
- Helpful
- Review Management
- Customer Support
- Features
- Reviews