G2 Vendor Directory

Survey System vs. AskNicely

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

AskNicely

by AskNicely

Overall rating4.54.7
Review count351,051
Ease of use9.09.5
Ease of setup9.39.3
Quality of support9.09.5
Meets requirements9.29.4
NPS65.71428688.058252
Small Business43.8%43.2%
Mid-Market40.6%48.0%
Enterprise15.6%8.7%
Total page views221714
Total LLM citations1083,950

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

AskNicely

AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.

Pros

  • Ease of Use
  • Customer Support
  • Customer Feedback
  • Helpful
  • Easy Setup
  • Intuitive