Survey Force vs. Centro
A side-by-side comparison based on G2 review data.
| Metric | Survey Force | Centro |
|---|---|---|
| Overall rating | 4.2 | 5.0 |
| Review count | 11 | 42 |
| Ease of use | 8.6 | 9.5 |
| Ease of setup | 8.1 | 9.1 |
| Quality of support | 8.6 | 10.0 |
| Meets requirements | 8.6 | 9.7 |
| NPS | 45.454545 | 100 |
| Small Business | 36.4% | 22.0% |
| Mid-Market | 36.4% | 63.4% |
| Enterprise | 27.3% | 14.6% |
| Total page views | 19 | 159 |
| Total LLM citations | 6 | 344 |
Survey Force
Survey Force (Lightning Ready) allows you to create, send, and capture customer feedback natively in salesforce.com.
Centro
Centro enables sales and support teams to learn and react in Salesforce, Microsoft Teams, and Slack, with the tools and automation to be super effective in both platforms. Discover & organize Slack and Teams conversations in Salesforce, automate creating and editing records in chat, and more.
- Customer Support
- Salesforce Integration
- Slack Integration
- Integrations
- Helpful
- Easy Setup