G2 Vendor Directory

Surfer vs. Scrunch AI

A side-by-side comparison based on G2 review data.

MetricSurfer

by Surfer

Scrunch AI

by Sitecore

Overall rating4.84.6
Review count54674
Ease of use9.48.9
Ease of setup9.59.3
Quality of support9.59.5
Meets requirements9.49.1
NPS86.86679270.27027
Small Business92.9%53.8%
Mid-Market6.3%35.4%
Enterprise0.8%10.8%
Total page views1,5262,566
Total LLM citations16,62492,267

Surfer

Positive Surfer is an AI Visibility Platform that helps marketing teams become the definitive answer wherever their buyers search — across Google and AI search. It combines data, research-backed optimization, and a user-friendly workflow to grow brand visibility through content where buying decisions start to form. Surfer is used by in-house marketing teams, content marketers, SEO specialists, and agencies around the world to track, plan, write, and optimize content that gets ranked and cited by both search engines and LLMs.

Pros

  • Content Creation
  • SEO Optimization
  • Ease of Use
  • SEO Improvement
  • Time Saving
  • User-Friendly

Scrunch AI

Scrunch is the AI Customer Experience platform. AI is now your most important visitor. As LLMs increasingly answer questions on behalf of humans, your website’s primary audience is no longer people—it’s the AI agents deciding what gets seen, trusted, and chosen. Scrunch is the AI Customer Experience platform built for this shift. Scrunch helps brands monitor and benchmark their presence in AI search, uncover content and citation gaps, and deliver AI-ready website experiences that shape the way brands are discovered--and chosen--on AI platforms.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Competitor Analysis
  • Updates
  • AI Features