Surfer vs. Birdeye
A side-by-side comparison based on G2 review data.
| Metric | Surfer | Birdeye |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 546 | 4,288 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 9.5 | 9.2 |
| Quality of support | 9.5 | 9.5 |
| Meets requirements | 9.4 | 9.4 |
| NPS | 86.866792 | 84.183919 |
| Small Business | 92.9% | 46.5% |
| Mid-Market | 6.3% | 34.1% |
| Enterprise | 0.8% | 19.4% |
| Total page views | 1,526 | 19,539 |
| Total LLM citations | 16,624 | 127,824 |
Surfer
Positive Surfer is an AI Visibility Platform that helps marketing teams become the definitive answer wherever their buyers search — across Google and AI search. It combines data, research-backed optimization, and a user-friendly workflow to grow brand visibility through content where buying decisions start to form. Surfer is used by in-house marketing teams, content marketers, SEO specialists, and agencies around the world to track, plan, write, and optimize content that gets ranked and cited by both search engines and LLMs.
- Content Creation
- SEO Optimization
- Ease of Use
- SEO Improvement
- Time Saving
- User-Friendly
Birdeye
Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.
- Ease of Use
- Helpful
- Review Management
- Customer Support
- Features
- Reviews