Supremo vs. Zoho Assist
A side-by-side comparison based on G2 review data.
| Metric | Supremo | Zoho Assist |
|---|---|---|
| Overall rating | 4.0 | 4.7 |
| Review count | 25 | 754 |
| Ease of use | 8.4 | 9.4 |
| Ease of setup | 9.3 | 9.4 |
| Quality of support | 8.0 | 9.1 |
| Meets requirements | 8.3 | 9.4 |
| NPS | 24 | 79.343365 |
| Small Business | 45.5% | 71.4% |
| Mid-Market | 27.3% | 23.2% |
| Enterprise | 27.3% | 5.4% |
| Total page views | 146 | 3,087 |
| Total LLM citations | 944 | 19,400 |
Supremo
Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.
- Remote Control
- Security Focus
- Time Efficiency
- Mobile Compatibility
- Ease of Use
- File Transfer
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access