G2 Vendor Directory

Supremo vs. Syncro

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

Syncro

by Syncro Technologies Inc.

Overall rating4.04.5
Review count25564
Ease of use8.49.0
Ease of setup9.38.9
Quality of support8.08.7
Meets requirements8.38.9
NPS2467.49556
Small Business45.5%89.0%
Mid-Market27.3%10.0%
Enterprise27.3%1.0%
Total page views1463,336
Total LLM citations94414,162

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support