G2 Vendor Directory

Supremo vs. Splashtop Remote Support

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

Splashtop Remote Support

by Splashtop Inc.

Overall rating4.04.7
Review count25286
Ease of use8.49.6
Ease of setup9.39.5
Quality of support8.09.5
Meets requirements8.39.6
NPS2486.545455
Small Business45.5%56.8%
Mid-Market27.3%38.9%
Enterprise27.3%4.3%
Total page views146606
Total LLM citations9449,168

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

Splashtop Remote Support

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Simple
  • Reliability
  • Setup Ease