G2 Vendor Directory

Supremo vs. SolarWinds DameWare Remote Support

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

SolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

Overall rating4.04.3
Review count2568
Ease of use8.49.1
Ease of setup9.39.0
Quality of support8.08.5
Meets requirements8.39.3
NPS2452.941176
Small Business45.5%14.7%
Mid-Market27.3%50.0%
Enterprise27.3%35.3%
Total page views146180
Total LLM citations944915

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

SolarWinds DameWare Remote Support

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Automation
  • Remote Access
  • Affordable
  • Software Updates