Supremo vs. SecureLink Customer Connect
A side-by-side comparison based on G2 review data.
| Metric | Supremo | SecureLink Customer Connect |
|---|---|---|
| Overall rating | 4.0 | 4.4 |
| Review count | 25 | 32 |
| Ease of use | 8.4 | 9.0 |
| Ease of setup | 9.3 | 9.3 |
| Quality of support | 8.0 | 9.4 |
| Meets requirements | 8.3 | 9.5 |
| NPS | 24 | 59.375 |
| Small Business | 45.5% | 15.6% |
| Mid-Market | 27.3% | 31.3% |
| Enterprise | 27.3% | 53.1% |
| Total page views | 146 | 27 |
| Total LLM citations | 944 | 21 |
Supremo
Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.
- Remote Control
- Security Focus
- Time Efficiency
- Mobile Compatibility
- Ease of Use
- File Transfer
SecureLink Customer Connect
Easily and efficiently support your customers. The number one indicator of customer satisfaction is time to resolution. SecureLink Customer Connect helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.