G2 Vendor Directory

Supremo vs. ScreenConnect

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

ScreenConnect

by ConnectWise

Overall rating4.04.7
Review count25520
Ease of use8.49.4
Ease of setup9.39.1
Quality of support8.09.0
Meets requirements8.39.4
NPS2480.040733
Small Business45.5%66.5%
Mid-Market27.3%30.2%
Enterprise27.3%3.3%
Total page views146621
Total LLM citations9444,745

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Pros

  • Remote Work
  • Reliability
  • Ease of Use
  • Remote Access
  • Easy Communication
  • Connection Speed