G2 Vendor Directory

Supremo vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

LogMeIn Resolve

by GoTo

Overall rating4.04.3
Review count25474
Ease of use8.49.1
Ease of setup9.39.0
Quality of support8.08.9
Meets requirements8.39.1
NPS2455.201699
Small Business45.5%35.5%
Mid-Market27.3%43.1%
Enterprise27.3%21.4%
Total page views1461,211
Total LLM citations9445,616

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features