G2 Vendor Directory

Supremo vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

LogMeIn Rescue

by GoTo

Overall rating4.04.5
Review count25239
Ease of use8.49.3
Ease of setup9.39.4
Quality of support8.09.0
Meets requirements8.39.3
NPS2471.748879
Small Business45.5%32.9%
Mid-Market27.3%40.1%
Enterprise27.3%27.0%
Total page views1461,090
Total LLM citations9443,153

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

LogMeIn Rescue

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

Pros

  • Ease of Use
  • Remote Support
  • Remote Access
  • Remote Control
  • Customer Support
  • Reliability