G2 Vendor Directory

Supremo vs. JumpCloud

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

JumpCloud

by JumpCloud Inc.

Overall rating4.04.5
Review count254,125
Ease of use8.49.1
Ease of setup9.39.0
Quality of support8.09.0
Meets requirements8.39.0
NPS2470.848986
Small Business45.5%35.6%
Mid-Market27.3%54.2%
Enterprise27.3%10.1%
Total page views1468,377
Total LLM citations94437,741

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

JumpCloud

JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.

Pros

  • Ease of Use
  • Device Management
  • Security
  • Integrations
  • Features
  • User Management