G2 Vendor Directory

Supremo vs. FixMe.IT

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

FixMe.IT

by Techinline

Overall rating4.04.7
Review count25221
Ease of use8.49.7
Ease of setup9.39.6
Quality of support8.09.5
Meets requirements8.39.2
NPS2482.272727
Small Business45.5%66.1%
Mid-Market27.3%31.7%
Enterprise27.3%2.3%
Total page views14680
Total LLM citations944126

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros