G2 Vendor Directory

Supremo vs. Datto RMM

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

Datto RMM

by Kaseya

Overall rating4.04.5
Review count25807
Ease of use8.49.0
Ease of setup9.38.9
Quality of support8.08.7
Meets requirements8.39.1
NPS2469.987547
Small Business45.5%64.1%
Mid-Market27.3%32.3%
Enterprise27.3%3.6%
Total page views1461,493
Total LLM citations94411,939

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Pros

  • Ease of Use
  • Automation
  • Features
  • Integrations
  • Remote Access
  • Remote Support