Supremo vs. ConnectWise RMM
A side-by-side comparison based on G2 review data.
| Metric | Supremo | ConnectWise RMM |
|---|---|---|
| Overall rating | 4.0 | 4.1 |
| Review count | 25 | 83 |
| Ease of use | 8.4 | 8.5 |
| Ease of setup | 9.3 | 8.1 |
| Quality of support | 8.0 | 7.9 |
| Meets requirements | 8.3 | 8.6 |
| NPS | 24 | 46.25 |
| Small Business | 45.5% | 66.3% |
| Mid-Market | 27.3% | 28.9% |
| Enterprise | 27.3% | 4.8% |
| Total page views | 146 | 920 |
| Total LLM citations | 944 | 6,187 |
Supremo
Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.
- Remote Control
- Security Focus
- Time Efficiency
- Mobile Compatibility
- Ease of Use
- File Transfer
ConnectWise RMM
ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.
- Ease of Use
- Remote Access
- Automation
- All-in-One Solution
- User Interface
- Easy Deployment