Supremo vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | Supremo | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.0 | 4.7 |
| Review count | 25 | 396 |
| Ease of use | 8.4 | 9.4 |
| Ease of setup | 9.3 | 8.9 |
| Quality of support | 8.0 | 9.3 |
| Meets requirements | 8.3 | 9.5 |
| NPS | 24 | 79.949239 |
| Small Business | 45.5% | 15.0% |
| Mid-Market | 27.3% | 36.5% |
| Enterprise | 27.3% | 48.6% |
| Total page views | 146 | 899 |
| Total LLM citations | 944 | 6,953 |
Supremo
Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.
- Remote Control
- Security Focus
- Time Efficiency
- Mobile Compatibility
- Ease of Use
- File Transfer
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus