G2 Vendor Directory

Supremo vs. Atlassian Enterprise Support

A side-by-side comparison based on G2 review data.

MetricSupremo

by Nanosystems

Atlassian Enterprise Support

by Atlassian

Overall rating4.04.3
Review count2538
Ease of use8.48.8
Ease of setup9.38.6
Quality of support8.08.6
Meets requirements8.39.1
NPS2455.263158
Small Business45.5%31.6%
Mid-Market27.3%47.4%
Enterprise27.3%21.1%
Total page views146180
Total LLM citations944199

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance.

Pros

  • Remote Control
  • Security Focus
  • Time Efficiency
  • Mobile Compatibility
  • Ease of Use
  • File Transfer

Atlassian Enterprise Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Pros