G2 Vendor Directory

SuperOps vs. Keka

A side-by-side comparison based on G2 review data.

MetricSuperOps

by SuperOps Inc

Keka

by Keka Technologies

Overall rating4.44.4
Review count2072,436
Ease of use9.09.2
Ease of setup8.99.0
Quality of support9.28.9
Meets requirements8.89.0
NPS61.65048562.368059
Small Business85.0%21.6%
Mid-Market13.6%73.8%
Enterprise1.5%4.6%
Total page views1,16610,368
Total LLM citations9,71517,689

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Intuitive
  • Comprehensive Features

Keka

Keka is a global HRMS built for mid-market and enterprise organizations. 12500 organisations across 180+ countries run people operations across multiple entities, countries, and workforce types on Keka. To support them, Keka's PeopleOS brings Core HR, payroll, time and attendance, hiring, performance, employee experience, and project and service automation onto one employee-first platform. As a result, every people decision flows directly into pay, compliance, and business outcomes. HR teams run statutory-compliant payroll in US, India, APAC, GCC countries, and more.

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • User Interface
  • Helpful
  • Simple