G2 Vendor Directory

Superhuman Mail vs. Shortwave

A side-by-side comparison based on G2 review data.

MetricSuperhuman Mail

by Superhuman

Shortwave

by Shortwave Communications

Overall rating4.74.4
Review count1,32168
Ease of use9.39.5
Ease of setup9.49.5
Quality of support9.69.2
Meets requirements9.39.1
NPS85.61430863.235294
Small Business78.2%60.3%
Mid-Market18.3%33.8%
Enterprise3.5%5.9%
Total page views2,279223
Total LLM citations34,0925,694

Superhuman Mail

Superhuman Mail is the AI-native email app that helps high-performing teams fly through their inboxes and focus on what matters. Built for speed, clarity, and collaboration, Superhuman helps professionals save four hours per person, per week. Smart triage, lightning-fast UX, and powerful integrations let you move through messages in record time without losing context or control. Whether you're following up with prospects, clearing internal threads, or managing projects via email, Superhuman gives you the tools to work faster and stay responsive.

Pros

  • Time-saving
  • Ease of Use
  • Speed
  • Keyboard Shortcuts
  • Intuitive
  • Inbox Management

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations