G2 Vendor Directory

Superhuman Mail vs. Hiver in Gmail

A side-by-side comparison based on G2 review data.

MetricSuperhuman Mail

by Superhuman

Hiver in Gmail

by Hiver

Overall rating4.74.6
Review count1,3211,296
Ease of use9.39.2
Ease of setup9.49.1
Quality of support9.69.3
Meets requirements9.39.1
NPS85.61430870.73751
Small Business78.2%66.7%
Mid-Market18.3%27.4%
Enterprise3.5%5.9%
Total page views2,2792,199
Total LLM citations34,0922,577

Superhuman Mail

Superhuman Mail is the AI-native email app that helps high-performing teams fly through their inboxes and focus on what matters. Built for speed, clarity, and collaboration, Superhuman helps professionals save four hours per person, per week. Smart triage, lightning-fast UX, and powerful integrations let you move through messages in record time without losing context or control. Whether you're following up with prospects, clearing internal threads, or managing projects via email, Superhuman gives you the tools to work faster and stay responsive.

Pros

  • Time-saving
  • Ease of Use
  • Speed
  • Keyboard Shortcuts
  • Intuitive
  • Inbox Management

Hiver in Gmail

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface.

Pros

  • Ease of Use
  • Team Collaboration
  • Email Management
  • Communication
  • Customer Support
  • Collaboration