G2 Vendor Directory

Super Receptionist vs. Gladly

A side-by-side comparison based on G2 review data.

MetricSuper Receptionist

by Knowlarity Communications

Gladly

by Gladly

Overall rating4.44.7
Review count191,113
Ease of use9.39.6
Ease of setup9.09.4
Quality of support8.09.5
Meets requirements9.29.4
NPS63.15789580.939227
Small Business15.8%22.4%
Mid-Market78.9%61.0%
Enterprise5.3%16.6%
Total page views341,767
Total LLM citations258,425

Super Receptionist

SuperReceptionist is your personal receptionist hosted virtually that makes it easy for customers to reach you. Now you can provide a pleasant calling experience for your customers, no matter how small, or large, your business is. We offer virtual phone numbers, call forwarding, call routing and call recording to make your inbound sales or service plan more effective than ever. - Be reachable, even when you’re not! Never miss your business leads. Its intelligent call routing can reach up to 10 agents till one of them picks up. - Look bigger, more professional.

Pros

    Gladly

    The world’s most customer-centric brands use Gladly’s CX platform to drive down costs, nurture relationships, and increase loyalty. Powered by proprietary Customer AI, Gladly is the only CX platform that puts the customer, not tickets, at the center of every conversation. Gladly is simple to use, maintains a continuous conversation across channels, and balances human connection with intelligent and empathetic automation. For B2C leaders who refuse to compromise, Gladly delivers radically efficient service and radically personal experiences.

    Pros

    • Ease of Use
    • Helpful
    • Features
    • Efficiency
    • Customer Support
    • Intuitive