G2 Vendor Directory

SuiteProjects Pro vs. Autotask

A side-by-side comparison based on G2 review data.

MetricSuiteProjects Pro

by Oracle

Autotask

by Kaseya

Overall rating3.74.3
Review count231641
Ease of use7.58.2
Ease of setup7.27.7
Quality of support7.88.4
Meets requirements8.08.7
NPS8.44444451.424051
Small Business13.9%70.0%
Mid-Market58.4%27.1%
Enterprise27.7%2.9%
Total page views4021,343
Total LLM citations1,8746,503

SuiteProjects Pro

NetSuite SuiteProjects Pro (formerly known as NetSuite OpenAir) is a Professional Services Automation (PSA) solution that supports the full project delivery lifecycle including planning, resourcing, budgeting, activity tracking, and billing allowing you to gain data-driven, real-time visibility and anytime, anywhere access to project information and performance. With NetSuite SuiteProjects Pro, you can Automate Project billing and invoicing, improve decision-making, and achieve greater insights and monitoring of how projects are performing.

Pros

  • Reporting Efficiency
  • Intuitive
  • Resource Management
  • Time Tracking
  • Tracking Ease
  • Invoicing

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations