G2 Vendor Directory

Substrata vs. Upside

A side-by-side comparison based on G2 review data.

MetricSubstrata

by Substrata

Upside

by Upside

Overall rating4.95.0
Review count1,13222
Ease of use9.89.2
Ease of setup9.89.1
Quality of support9.79.9
Meets requirements9.79.7
NPS98.850575100
Small Business44.3%13.6%
Mid-Market39.8%72.7%
Enterprise15.9%13.6%
Total page views18,006299
Total LLM citations3,093102

Substrata

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Pros

  • Accuracy
  • Helpful
  • Conversation Analysis
  • Insights
  • Time-saving
  • Analytics

Upside

Upside is a GTM intelligence platform for B2B revenue teams. It connects to the systems where go-to-market data lives — CRM, marketing automation, meeting recording tools, and ad platforms — and automatically builds a unified, cleaned-up view of what happened on every account and deal. This includes resolving duplicate contacts across systems, reconstructing full touchpoint timelines, detecting buying groups from communication signals, and healing gaps in CRM data.

Pros