G2 Vendor Directory

Substrata vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricSubstrata

by Substrata

Creatio AI CRM

by Creatio

Overall rating4.94.6
Review count1,132383
Ease of use9.89.1
Ease of setup9.88.5
Quality of support9.79.2
Meets requirements9.79.2
NPS98.85057580.177515
Small Business44.3%42.3%
Mid-Market39.8%43.7%
Enterprise15.9%14.0%
Total page views18,0062,028
Total LLM citations3,0930

Substrata

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Pros

  • Accuracy
  • Helpful
  • Conversation Analysis
  • Insights
  • Time-saving
  • Analytics

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options