G2 Vendor Directory

Stream Chat vs. Infobip

A side-by-side comparison based on G2 review data.

MetricStream Chat

by Stream

Infobip

by Infobip

Overall rating4.54.2
Review count5360
Ease of use9.18.9
Ease of setup8.98.6
Quality of support9.28.4
Meets requirements9.39.1
NPS61.53846255.172414
Small Business64.2%38.3%
Mid-Market22.6%41.7%
Enterprise13.2%20.0%
Total page views374956
Total LLM citations11214,709

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration

Infobip

Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty.

Pros

  • Ease of Use
  • Easy Integrations
  • Integrations
  • Engagement Increase
  • Customer Engagement
  • Features