G2 Vendor Directory

Stream Chat vs. Dotdigital

A side-by-side comparison based on G2 review data.

MetricStream Chat

by Stream

Dotdigital

by Dotdigital

Overall rating4.54.4
Review count531,245
Ease of use9.18.9
Ease of setup8.98.4
Quality of support9.29.0
Meets requirements9.38.8
NPS61.53846257.790602
Small Business64.2%40.4%
Mid-Market22.6%46.5%
Enterprise13.2%13.1%
Total page views3742,272
Total LLM citations1128,904

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration

Dotdigital

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Email Marketing
  • Features
  • Intuitive