G2 Vendor Directory

Stream Chat vs. CM.com

A side-by-side comparison based on G2 review data.

MetricStream Chat

by Stream

CM.com

by CM.com

Overall rating4.54.8
Review count5312
Ease of use9.19.8
Ease of setup8.910.0
Quality of support9.29.8
Meets requirements9.39.8
NPS61.53846290.909091
Small Business64.2%50.0%
Mid-Market22.6%50.0%
Enterprise13.2%0.0%
Total page views374245
Total LLM citations1122,119

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration

CM.com

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to communicate with each other through mobile channels. Conversational Commerce promises just that; you can be exactly where your customers are. Conversational Commerce is the smart combination of all the popular messaging channels, data tools, and payment solutions. It allows customers to contact businesses and finish the path-to-purchase within their favorite messaging channel.

Pros