G2 Vendor Directory

Stream Chat vs. 360Dialog

A side-by-side comparison based on G2 review data.

MetricStream Chat

by Stream

360Dialog

by 360Dialog

Overall rating4.54.7
Review count53147
Ease of use9.19.3
Ease of setup8.99.2
Quality of support9.29.7
Meets requirements9.39.5
NPS61.53846284.285714
Small Business64.2%79.9%
Mid-Market22.6%19.4%
Enterprise13.2%0.7%
Total page views3741,939
Total LLM citations11234,482

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration

360Dialog

360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.

Pros

  • Ease of Use
  • Easy Integrations
  • User Interface
  • Features
  • Customer Support