Steer vs. CDK CRM
A side-by-side comparison based on G2 review data.
| Metric | Steer | CDK CRM |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 18 | 77 |
| Ease of use | 8.7 | 8.8 |
| Ease of setup | 8.2 | 9.0 |
| Quality of support | 9.5 | 8.2 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 72.222222 | 56.338028 |
| Small Business | 66.7% | 24.7% |
| Mid-Market | 16.7% | 57.1% |
| Enterprise | 16.7% | 18.2% |
| Total page views | 239 | 238 |
| Total LLM citations | 862 | 1,815 |
Steer
Steer offers a full suite of CRM tools for independent and multi-location repair shops. With features like text and email reminders, an easy-to-use online appointment scheduler, and reputation management tools, auto shops have everything they need to grow their business and build strong customer relationships. Elevate Your Shop’s Communications with Steer’s Text & Email Messaging Online Scheduling Reserve with Google Maintenance Reminders Deferred Services Reputation Management Advanced Reporting Telematics (coming soon!)
CDK CRM
CDK CRM exists to help dealers convert leads into sales, prospects into customers, and customers into trusted long-lasting and rewarding relationships. As pioneers in automotive CRM, we offer a sophisticated yet service-oriented operation that encompasses a dynamic technology platform, a large, responsive call center, and integrations with all DMS providers. Learn why so many dealerships and dealer groups choose to partner with CDK.