G2 Vendor Directory

STAMP vs. Hook

A side-by-side comparison based on G2 review data.

MetricSTAMP

by Stonegate

Hook

by Hook

Overall rating4.14.7
Review count1153
Ease of use8.79.2
Ease of setup8.48.8
Quality of support8.49.7
Meets requirements8.78.8
NPS63.63636484.90566
Small Business0.0%3.8%
Mid-Market81.8%84.9%
Enterprise18.2%11.3%
Total page views18606
Total LLM citations202,454

STAMP

STAMP is the first and leading Retention Automation Platform. Imagine being able to measure performance scores on key categories of customer needs and from multiple perspectives. STAMP (see http://www.stampcsm.com) allows you to systematically determine how well you are delivering on what is most important to your customers, so you can create action plans for internal and external solutions. With an intuitive dashboard, STAMP visualizes the gap between importance versus performance, alerts key managers when accounts are underperforming, and tracks account and team performance over time.

Pros

    Hook

    Hook enables businesses to grow revenue from their customers using data. We help revenue teams forecast their growth, focus their time and act faster. We monitor all aspects of how your customers engage with your team and product to know when things are going well, and when things aren't going as expected. Hook helps your team to take action by triggering engagement through emails and nudges, and we measure what works. Through predictive machine learning, we take the guesswork out of your day to day and focus your time where it matters most.

    Pros

    • Visibility
    • Reporting
    • Intuitive
    • Insights
    • User Interface
    • Proactivity