SQL Diagnostic Manager vs. ServiceNow Cloud Observability (formerly LightStep)
A side-by-side comparison based on G2 review data.
| Metric | SQL Diagnostic Manager | ServiceNow Cloud Observability (formerly LightStep) |
|---|---|---|
| Overall rating | 4.1 | 4.6 |
| Review count | 14 | 20 |
| Ease of use | 8.7 | 9.3 |
| Ease of setup | 9.3 | 9.0 |
| Quality of support | 8.6 | 9.7 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 35.714286 | 73.684211 |
| Small Business | 14.3% | 20.0% |
| Mid-Market | 57.1% | 35.0% |
| Enterprise | 28.6% | 45.0% |
| Total page views | 170 | 59 |
| Total LLM citations | 233 | 238 |
SQL Diagnostic Manager
IDERA SQL Diagnostic Manager (SQL DM) is a leading SQL Server performance monitoring, diagnostics, and optimization platform for database administrators managing on-premises, cloud, and hybrid environments. Now in version 14, SQL Diagnostic Manager delivers enterprise-grade visibility into SQL Server health, availability, query performance, and resource utilization — with built-in AI-powered query and workload index optimization introduced in the latest release.
- Reporting
- SQL Queries
- Issue Resolution
- Installation Ease
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.