G2 Vendor Directory

Sprinklr Insights vs. Upsiide

A side-by-side comparison based on G2 review data.

MetricSprinklr Insights

by Sprinklr

Upsiide

by Dig Insights

Overall rating4.34.3
Review count10627
Ease of use8.09.1
Ease of setup7.48.9
Quality of support8.59.0
Meets requirements8.78.4
NPS55.44554550
Small Business25.7%44.4%
Mid-Market25.7%37.0%
Enterprise48.6%18.5%
Total page views36774
Total LLM citations4,188160

Sprinklr Insights

Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations.

Pros

  • Artificial Intelligence
  • Helpful
  • Sentiment Analysis
  • Intuitive
  • Ease of Use
  • AI Assistant

Upsiide

Upsiide is a SaaS platform built and continuously improved by the consumer experts at Dig Insights. Upsiide allows you to refine and validate your innovation ideas more efficiently and effectively. Organizations that move their innovation process onto the Upsiide platform see significantly reduced time to market and significantly improved in-market success. Innovation is often associated with new products. But innovation is much broader, encompassing new products, new variants, new features, new services, new claims, new communication, etc.

Pros

  • Ease of Use
  • Easy Setup
  • Ease of Creation
  • Survey Creation