Splunk Synthetic Monitoring vs. ServiceNow Cloud Observability (formerly LightStep)
A side-by-side comparison based on G2 review data.
| Metric | Splunk Synthetic Monitoring | ServiceNow Cloud Observability (formerly LightStep) |
|---|---|---|
| Overall rating | 4.5 | 4.6 |
| Review count | 26 | 20 |
| Ease of use | 9.4 | 9.3 |
| Ease of setup | 9.5 | 9.0 |
| Quality of support | 9.3 | 9.7 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 76.923077 | 73.684211 |
| Small Business | 38.5% | 20.0% |
| Mid-Market | 11.5% | 35.0% |
| Enterprise | 50.0% | 45.0% |
| Total page views | 161 | 59 |
| Total LLM citations | 294 | 238 |
Splunk Synthetic Monitoring
Splunk Synthetic Monitoring helps you measure and improve uptime and performance for your critical apps and services. Splunk Synthetic Monitoring offers best-in class web performance optimization to delight your users and improve customer experience, while helping improve your SLAs and easily test your entire user funnel and key web and API functionality.
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.