G2 Vendor Directory

Splunk On-Call vs. Xurrent IMR

A side-by-side comparison based on G2 review data.

MetricSplunk On-Call

by Cisco

Xurrent IMR

by Xurrent

Overall rating4.54.5
Review count52202
Ease of use8.89.0
Ease of setup9.19.0
Quality of support9.29.2
Meets requirements9.09.1
NPS67.30769271.144279
Small Business19.2%28.2%
Mid-Market46.2%48.5%
Enterprise34.6%23.3%
Total page views223626
Total LLM citations1,2521,502

Splunk On-Call

Splunk On-Call makes on-call management less frustrating while reducing mean time to acknowledge and resolve incidents. Splunk On-Call empowers DevOps teams by delivering alerts to the right people so they can collaborate and solve problems. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve them.

Pros

  • Alerting System
  • Alert Management
  • Incident Management
  • Flexibility
  • Customization
  • Integrations

Xurrent IMR

Xurrent IMR (Incident Management and Response) is an end-to-end platform designed to help infrastructure and support teams manage the full incident response lifecycle — from the first alert to the final post-mortem. Built for speed, clarity, and operational accountability, it gives on-call teams the structure they need to respond decisively when systems fail. At its core, Xurrent IMR brings together alert correlation, on-call scheduling, task delegation, and SLA compliance into a single, unified workflow.

Pros

  • Alert Management
  • Ease of Use
  • Integrations
  • Customer Support
  • User Interface
  • Intuitive