G2 Vendor Directory

Splunk On-Call vs. New Relic

A side-by-side comparison based on G2 review data.

MetricSplunk On-Call

by Cisco

New Relic

by New Relic

Overall rating4.54.4
Review count52584
Ease of use8.88.6
Ease of setup9.18.9
Quality of support9.28.8
Meets requirements9.09.1
NPS67.30769259.753954
Small Business19.2%27.5%
Mid-Market46.2%43.1%
Enterprise34.6%29.4%
Total page views2231,950
Total LLM citations1,25225,177

Splunk On-Call

Splunk On-Call makes on-call management less frustrating while reducing mean time to acknowledge and resolve incidents. Splunk On-Call empowers DevOps teams by delivering alerts to the right people so they can collaborate and solve problems. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve them.

Pros

  • Alerting System
  • Alert Management
  • Incident Management
  • Flexibility
  • Customization
  • Integrations

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

Pros

  • Ease of Use
  • Real-time Monitoring
  • Monitoring
  • Insights
  • Analytics
  • User Interface