Splunk On-Call vs. incident.io
A side-by-side comparison based on G2 review data.
| Metric | Splunk On-Call | incident.io |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 52 | 235 |
| Ease of use | 8.8 | 9.5 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.2 | 9.8 |
| Meets requirements | 9.0 | 9.3 |
| NPS | 67.307692 | 92.340426 |
| Small Business | 19.2% | 10.9% |
| Mid-Market | 46.2% | 65.9% |
| Enterprise | 34.6% | 23.1% |
| Total page views | 223 | 6,037 |
| Total LLM citations | 1,252 | 16,550 |
Splunk On-Call
Splunk On-Call makes on-call management less frustrating while reducing mean time to acknowledge and resolve incidents. Splunk On-Call empowers DevOps teams by delivering alerts to the right people so they can collaborate and solve problems. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve them.
- Alerting System
- Alert Management
- Incident Management
- Flexibility
- Customization
- Integrations
incident.io
incident.io is the software reliability platform trusted by engineering teams at Netflix, Etsy, and over 2,000 companies that can't afford downtime. Software ships faster than ever, and keeping it reliable has become the real constraint on how fast a team can move. incident.io connects the full reliability lifecycle in one platform (On-Call, Investigations, Incident Response, and Status Pages) so context flows across every step instead of getting lost between disconnected tools.
- Ease of Use
- Slack Integration
- Customer Support
- Integrations
- Customer Satisfaction
- Intuitive