Splunk Infrastructure Monitoring vs. ServiceNow Cloud Observability (formerly LightStep)
A side-by-side comparison based on G2 review data.
| Metric | Splunk Infrastructure Monitoring | ServiceNow Cloud Observability (formerly LightStep) |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 49 | 20 |
| Ease of use | 8.0 | 9.3 |
| Ease of setup | 8.3 | 9.0 |
| Quality of support | 8.8 | 9.7 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 51.020408 | 73.684211 |
| Small Business | 18.4% | 20.0% |
| Mid-Market | 36.7% | 35.0% |
| Enterprise | 44.9% | 45.0% |
| Total page views | 167 | 59 |
| Total LLM citations | 682 | 238 |
Splunk Infrastructure Monitoring
SignalFx is the only real-time cloud monitoring platform for infrastructure, microservices, and applications. The platform discovers and collects metrics across every component in your cloud environment, replacing traditional point tools and providing real-time predictive analytics. The massively scalable SignalFx architecture is optimized for cloud infrastructure and microservices-based applications, It provides powerful visualization, proactive alerting, and collaborative triage capabilities for organizations of all sizes.
- Ease of Use
- Real-time Monitoring
- Log Management
- Monitoring
- Dashboards
- Monitoring Capabilities
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.