G2 Vendor Directory

Core vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricCore

by Splendid research

Resonate CX

by Resonate Solutions

Overall rating4.34.6
Review count18594
Ease of use8.69.3
Ease of setup7.49.4
Quality of support8.69.5
Meets requirements8.69.3
NPS66.66666777.07231
Small Business55.6%40.8%
Mid-Market22.2%26.4%
Enterprise22.2%32.8%
Total page views182,280
Total LLM citations93,269

Core

SPLENDID CORE is a cloud-based survey and market insight software that is intuitive and user-friendly. The software allows users to create an insightful survey in less than 90 seconds and get meaningful results after just 24 hours. Users choose their target group and their question and the algorithm does the rest. Users are given the tools to start understanding their target audience in order to take the right action and outperform the competition.

Pros

    Resonate CX

    Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

    Pros

    • Ease of Use
    • Helpful
    • Feedback Management
    • Customer Feedback
    • Insights Generation
    • Visibility