G2 Vendor Directory

Core vs. Delighted

A side-by-side comparison based on G2 review data.

MetricCore

by Splendid research

Delighted

by Qualtrics

Overall rating4.34.7
Review count1860
Ease of use8.69.6
Ease of setup7.49.5
Quality of support8.69.4
Meets requirements8.69.1
NPS66.66666783.050847
Small Business55.6%40.0%
Mid-Market22.2%58.3%
Enterprise22.2%1.7%
Total page views18413
Total LLM citations92,131

Core

SPLENDID CORE is a cloud-based survey and market insight software that is intuitive and user-friendly. The software allows users to create an insightful survey in less than 90 seconds and get meaningful results after just 24 hours. Users choose their target group and their question and the algorithm does the rest. Users are given the tools to start understanding their target audience in order to take the right action and outperform the competition.

Pros

    Delighted

    Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

    Pros