G2 Vendor Directory

Splashtop Remote Access vs. Zoho Assist

A side-by-side comparison based on G2 review data.

MetricSplashtop Remote Access

by Splashtop Inc.

Zoho Assist

by Zoho

Overall rating4.84.7
Review count543754
Ease of use9.79.4
Ease of setup9.59.4
Quality of support9.49.1
Meets requirements9.69.4
NPS89.11819979.343365
Small Business82.1%71.4%
Mid-Market15.8%23.2%
Enterprise2.1%5.4%
Total page views1,0533,087
Total LLM citations17,87119,400

Splashtop Remote Access

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security.

Pros

  • Ease of Use
  • Easy Setup
  • Remote Access
  • Easy Access
  • Simplicity
  • Remote Support

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access