G2 Vendor Directory

Splashtop Remote Access vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricSplashtop Remote Access

by Splashtop Inc.

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.84.7
Review count543396
Ease of use9.79.4
Ease of setup9.58.9
Quality of support9.49.3
Meets requirements9.69.5
NPS89.11819979.949239
Small Business82.1%15.0%
Mid-Market15.8%36.5%
Enterprise2.1%48.6%
Total page views1,053899
Total LLM citations17,8716,953

Splashtop Remote Access

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security.

Pros

  • Ease of Use
  • Easy Setup
  • Remote Access
  • Easy Access
  • Simplicity
  • Remote Support

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus