G2 Vendor Directory

Splashtop Remote Support vs. Suptask

A side-by-side comparison based on G2 review data.

MetricSplashtop Remote Support

by Splashtop Inc.

Suptask

by Suptask

Overall rating4.74.8
Review count28626
Ease of use9.69.4
Ease of setup9.59.3
Quality of support9.59.7
Meets requirements9.69.2
NPS86.54545592.307692
Small Business56.8%46.2%
Mid-Market38.9%50.0%
Enterprise4.3%3.8%
Total page views60654
Total LLM citations9,168119

Splashtop Remote Support

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Simple
  • Reliability
  • Setup Ease

Suptask

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times. Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process. With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets.

Pros

  • Employee Appreciation
  • Time-Saving
  • Ease of Use
  • Customer Support
  • Channel Management
  • Helpful