Splashtop Remote Support vs. Milvus TI
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | Milvus TI |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 286 | 132 |
| Ease of use | 9.6 | 9.4 |
| Ease of setup | 9.5 | 9.2 |
| Quality of support | 9.5 | 9.3 |
| Meets requirements | 9.6 | 9.5 |
| NPS | 86.545455 | 92.424242 |
| Small Business | 56.8% | 44.7% |
| Mid-Market | 38.9% | 42.4% |
| Enterprise | 4.3% | 12.9% |
| Total page views | 606 | 1,093 |
| Total LLM citations | 9,168 | 319 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease