Splashtop Remote Support vs. Halp
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | Halp |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 286 | 49 |
| Ease of use | 9.6 | 9.5 |
| Ease of setup | 9.5 | 9.4 |
| Quality of support | 9.5 | 9.7 |
| Meets requirements | 9.6 | 9.3 |
| NPS | 86.545455 | 77.55102 |
| Small Business | 56.8% | 12.5% |
| Mid-Market | 38.9% | 83.3% |
| Enterprise | 4.3% | 4.2% |
| Total page views | 606 | 36 |
| Total LLM citations | 9,168 | 40 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
Halp
Halp is a conversational ticketing solution for modern IT and Ops teams to assign, prioritize, manage and report on requests from Slack or Microsoft Teams. It’s used every day by internal operations teams at G2, Pipedrive, GitHub, Slack, ClassPass, and many more. Opening up a ticket is as simple as adding a 🎫 emoji (aka :ticket:) to a comment or direct message. The Halp ticket then threads each conversation and empowers your agents to edit fields, add private notes, and resolve the issue without ever leaving Slack's interface.