G2 Vendor Directory

Spiro vs. Capsule CRM

A side-by-side comparison based on G2 review data.

MetricSpiro

by Spiro Technologies, Inc.

Capsule CRM

by Capsule

Overall rating4.64.7
Review count101528
Ease of use9.19.5
Ease of setup8.89.4
Quality of support9.39.5
Meets requirements9.19.1
NPS73.26732784.512428
Small Business50.5%93.1%
Mid-Market44.4%6.6%
Enterprise5.1%0.4%
Total page views2671,773
Total LLM citations1,00118,728

Spiro

Spiro is an AI-powered CRM designed specifically for manufacturers and distributors. The Spiro platform highlights the customers that need attention or present growth opportunities, and proactively recommends specific actions to be taken. Customers save time with Spiro’s automated data collection, and grow their business by 32% within the first two years of using Spiro. For more information, visit https://www.spiro.ai.

Pros

  • Ease of Use
  • Efficiency
  • Easy Implementation
  • User-Friendly
  • Organization Efficiency
  • Automation Features

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

Pros

  • Ease of Use
  • Customer Support
  • User-Friendly
  • Simplicity
  • Task Management
  • Easy Setup