G2 Vendor Directory

Spiro vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricSpiro

by Spiro Technologies, Inc.

Bigin by Zoho CRM

by Zoho

Overall rating4.64.6
Review count101877
Ease of use9.19.2
Ease of setup8.88.9
Quality of support9.38.7
Meets requirements9.18.8
NPS73.26732774.112257
Small Business50.5%90.9%
Mid-Market44.4%8.1%
Enterprise5.1%1.0%
Total page views2673,314
Total LLM citations1,00121,375

Spiro

Spiro is an AI-powered CRM designed specifically for manufacturers and distributors. The Spiro platform highlights the customers that need attention or present growth opportunities, and proactively recommends specific actions to be taken. Customers save time with Spiro’s automated data collection, and grow their business by 32% within the first two years of using Spiro. For more information, visit https://www.spiro.ai.

Pros

  • Ease of Use
  • Efficiency
  • Easy Implementation
  • User-Friendly
  • Organization Efficiency
  • Automation Features

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable