G2 Vendor Directory

Spike.sh vs. SolarWinds IT Incident Response (Squadcast)

A side-by-side comparison based on G2 review data.

MetricSpike.sh

by FatSync Software

SolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

Overall rating4.94.4
Review count17310
Ease of use9.48.8
Ease of setup8.69.0
Quality of support9.59.0
Meets requirements9.48.9
NPS10060.912052
Small Business41.2%41.0%
Mid-Market35.3%49.7%
Enterprise23.5%9.4%
Total page views55280
Total LLM citations551,450

Spike.sh

Spike.sh is an Incident Management Platform with advanced Incident alerting over Phone calls, SMS, Slack, Microsoft Teams, Discord, Whatsapp, Telegram, and Email. Our advanced On-call scheduling platform has enabled thousands of members to automatically manage their on-call practices. ✅ Integrates with AWS, GCP, Azure, Datadog, Grafana, and 75 other tools ✅ Automatic incident resolution ✅ Automated escalation of alerts ✅ API ✅ Status pages ✅ Actionable alerts (acknowledge and resolve without visiting Spike.sh dashboard) ✅ Connect to JIRA, Linear, ClickUp and other product management

Pros

    SolarWinds IT Incident Response (Squadcast)

    SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

    Pros

    • Ease of Use
    • Alert Management
    • Incident Management
    • Integrations
    • Features
    • On-Call Services